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Our 2023 Year in Review

A message from Pete

Throughout our history, our strategic business decisions helped pave the way to our success. It’s an approach we call “Sentry Smart.”

In 2023, that meant adding new offices to better serve our customers, finding innovative solutions to industry challenges, investing in students, and giving back to the communities we call home.

Thank you to our customers, who placed their trust in us. And thank you to our employees and retirees, whose hard work and dedication made Sentry what it is today.

$4.3B
Premium revenue
Our 2023 premium total represents a 10% increase from the previous year.
$8B
Policyholder surplus
Our 2023 surplus represents a 6% increase from the previous year.
32
Years
We’ve received an A+ (superior) rating from AM Best* since 1992.

Explore our Year in Review videos

Two people analyzing a document

We progress through precise decision-making

Our Government Affairs team works to identify and address legislative issues that could impact the insurance industry and our customers. Recently, that’s included advocating for artificial intelligence (AI) and the positive ways it can be used.

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Two people reading a book together

Through innovation, we grow by design

We’ve made significant strides in using technology to support and empower our customers and communities. For example, our Injured Employee Complexity Factor (IECF) Models, which aim to help injured workers recover faster.

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Two people golfing

We expanded our reach through golf

Our commitment to golf—and the evolution of SentryWorld—over the last 10 years helped elevate the Sentry brand. That gave us the opportunity to host the 43rd U.S. Senior Open over the summer.

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Two people sitting on chairs

Our solid growth leads to strong communities

Our stable growth allowed us to give needed resources and opportunities to those in our communities. Last year, we provided extra support to our Maui family after tragedy struck.

Learn more