Customer tools and resources
Self-service options for efficient account management
Use the quick links below to perform important tasks without logging in to your Sentry customer account. To access our full range of policy management tools and other resources, just log in to your account.
Make a payment
If you know your account number and ZIP code, you can use Quick pay to pay your bill without signing in. If you have questions about your account, talk to your Sentry agent or give us a call at 800-473-6879.
File an insurance claim
When you need to file a claim, timing and information are key. Click below or call us at 800-473-6879 to speak with one of our experienced, knowledgeable claims team representatives today.
Review claim status
Quickly locate a claim and review its status without logging in to your account.
Certificate of insurance
If you’re a Sentry customer, you can download a certificate of insurance through our online portal. Log in to your account to access your certificate.
Resources
Explore our resources featuring valuable tools, articles, and guides on topics related to insurance coverages, safety resources, and retirement strategies.
Frequently asked questions
To access your Sentry customer account, click Log in in the top right corner of any screen on our website. From there, enter your username and password. You may be prompted to complete a quick two-step verification process—if so, just follow the prompts to finish signing in. If you have any questions, give us a call at 800-473-6879 and we’ll help you get to your account.
The more information you can gather, the better. But to get started, we’ll need your contact information and employer information, if applicable. We’ll also need to know basic information about the accident or incident. For injury-related claims, we’ll need your medical provider details, along with whether the claim involves workers’ compensation. We’ll also ask for personal information regarding any involved parties or witnesses. For life insurance claims, please provide your policy number.
Yes—we’re glad you asked, because we’re passionate about reducing risk. There are many actions you can take to help improve safety in your workplace and establish a culture of safety within your organization. From identifying hazards to establishing procedures, we can help. Our Make my business safer guide is a great place to start. Learn more about our safety services team and resources.
Yes, we do. In addition to the range of business insurance coverages, resources, and services we provide companies across dozens of industries, we offer:
Motorcycle, nonstandard auto, and off-road insurance through our Dairyland® brand
Hospitality at our world-class golf course and event facility, SentryWorld
Account help
If you have additional questions—about your Sentry customer account, the status of a claim, or any other topic—give us a call today. We’ll help you find the answers you need.
